Get Your Everything DiSC Questions Answered Here!
Whether you are a brand new Certified Everything DiSC Practitioner or someone who is just starting out, you'll find this page full of helpful information.
Need help? Just email me at [email protected].
Watch the videos to learn how to use Catalyst with your learners, to simplify your administrative processes, and to keep learning
Access the new Catalyst Practitioner Experience Platform FREE for one year
Download activities and short-cuts to make your life easier
Keep growing your Everything DiSC practice
Office Hours Recordings
This Fall, I'm hosting Office Hours to share what's new and to answer your questions.
Visit our Upcoming Events page for dates, times, topics, and login information!
Catalyst Basics Video
See the tools available to your learners including micro-learning modules, comparisons with their colleagues, group reports, and personlized tips for success. (12 minutes)
Catalyst Administrator Platform Video
See how easy it can be to manage your profiles, departments, and groups right within Catalyst. (14 minutes)
Catalyst Practitioner Experience
See how you can save time by getting all your facilitation materials for Everything DiSC Fundamentals, Workplace, Agile EQ, Management, and the new Worksmart Modules in one place. Plus, FREE Facilitator Reports, Group Culture Reports, and Comparisons! (10 minutes)
Organizing Your Profiles and Dashboard
The more profiles you order, the crazier your Catalyst Admin and EPIC Dashboards can get. Watch this video to get tips and tricks for organizing your files, as well as deleting former employees, and reclaiming unused credits. (20 minutes)
Other Resoures to Fuel Your Thinking
Get
Certified
Build your knowledge, toolkit, and confidence to facilitate workshops, teambuilding sessions, coaching conversations, and more.
UPGRADE Your OLD
Facilitator Kit to the Catalyst Practitioner Experience
Get one year access to the new Catalyst Practitioner Experience Platform with upgraded, downloadable facilitation materials and ongoing learning.
Enroll in the NEW Catalyst Practitioner Experience
Don't have a kit? You can enroll in the new Catalyst Practitioner Experience to get Workplace, Management, and Agile EQ facilitation materials plus ongoing training for one year.
It's time to throw these old DiSC tools away!
Okay, I admit. I don't throw anything away. But, there are so many great new resources available, I think it's time to upgrade!
Whether your looking for new classroom materials, resources to create engaging virtual sessions, tools to create powerful coaching conversations, candidate screening assessments, 360 degree feedback, or turnkey team building materials, I'm here to help.
Feel free to email me at [email protected] to brainstorm ideas or identify ways to achieve your goals.
I appreciate your business and look forward to seeing you soon!
Amy Pearl
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Where do I get help with DiSC?
Where Do I Get Help with DiSC?
Quick Answer:
You’re not on your own. Support for Everything DiSC comes in multiple layers: 24/7 technical support, our regularly-updated blog page, peer community in the Work Ignited Facebook group, live events like our Office Hours and annual DiSC-a-Palooza event, and direct access to me at [email protected] when you need strategic help.
Whether you are a regular DiSC facilitator or a casual user, I know that sometimes you need technical support, someone to brainstorm ideas, help for a tricky debrief, or just a partner in crime. With so many new things happening in the Everything DiSC world, I know it can be overwhelming. I never want any faciitator to feel alone. That's why your Work Ignited team is just a few steps away!
Support Layer #1 – 24×7 Technical Assistance:
Running into unexpected problems on Catalyst or EPIC? This is the first stop for both administrators and your learners facing systems challenges.
Email: [email protected]
Americas: +1 763-762-9025
EMEA: +44 186 552 1556
Asia/Australia: +61 7 3703 1694
Support Layer #2 – Everything DiSC Catalyst Practitioner Experience
This is the go-to spot for facilitation materials for Everything DiSC Workplace, Agile EQ, Management, and the five Worksmart Modules. It's a searchable library of downloadable scripts, PowerPoints, videos, handouts, case studies, updated research, and more. Plus, you'll find an interactive community of other assessment lovers just like you. Need access? Click here to purchase a one year subscription.
Support Layer #3 – Our DiSC Support Site
Visit our DiSC Support page for how-to videos for the Catalyst Administrative Platform, Catalyst Practitioner Experience, Worksmart Modules, and other new features. Over the next several months, we'll also be building a library of articles for commonly asked questions. Support Layer #4 – Work Ignited Facebook Community:
Join our private FB group to ask peers questions like: “What do you use for hybrid DiSC sessions?” or “How do you keep DiSC alive after your workshops?” You'll also find resources for DiSC and other programs in the Guides section.
Support Layer #5 – Events & Workshops:
Attend our Office Hours and annual DiSC-a-Palooza event to stay in the know. These are your chance to learn new things, uncover what's working now, to hear what your peers are doing, and to get re-energized for the future. You'll also find webinars hosted by Wiley's research team on our Upcoming Events page.
Support Layer #6 – Contact Amy:
Know that our team is just a few steps away, especially for deeper strategic issues (e.g., you need to integrate DiSC with your onboarding plan, tie it to performance reviews). Just schedule a chat or demo or send me an email at [email protected]. I’ll help you map the tools, build the timeline, and connect it to business outcomes.
FAQs:
Q: When should I call the technical line vs. contacting you?
A: You can always contact me, but sometimes you are in a hurry. The other support layers listed above put the answers right at your fingertips immediately.Q: How often should we check the Catalyst Practitioner Experience or Work Ignited blog posts?
A: At least once per month. New ideas and modules are typically released quarterly. So, bookmark my DiSC Support and Blog pages and visit them frequently.Q: I hardly use Facebook. Why should I join the Work Ignited Facebook group?
A: I know Facebook can be nothing but ads and controversy these days, but our group is full of insight and fun. Periodically check it out for new ideas, resources, facilitation hacks, and inspiration.Q: I'm just getting started. Where should I begin?
A: If you’re new to Everything DiSC or Catalyst schedule a call or demo with me. I'll get you up and running this week!
Help is just a few clicks away!
