
At Work Ignited, we help HR, L&D and business leaders to build stronger leaders, healthier teams, and workplace cultures people love.
Coming from the corporate world, I experienced first-hand the challenges of building high performing teams, navigating organizational politics, balancing competing priorities, managing change and uncertainty, and developing people while driving results...all while trying to feel good about your life. I saw many leaders struggle, not because they weren't capable but because they lacked the insight, frameworks, and support to feel effective.
That's why, for more than 25 years, I've partnered with organizations of every size, from global Fortune 50 companies to small businesses to not-for-profits, to make leadership assessment and development practical, personalized, and powerfully effective. Now, we serve hundreds of organizations annually implement science-based assessments and impactful development solutions to spark transformation from the inside out.
If you're looking to ignite your passion, ignite your team, and ignite your workplace...






Get certified to bring these tools in-house or rely on us for full-service administration.
Everything DiSC for self-discovery, training, and teambuilding
PXT Select for candidate screening, position profiling, onboarding, and career pathing
Five Behaviors of a Cohesive Team to create high performing teams
Customized 360 degree feedback to grow leaders
Whether you need a full-service partner or prefer to do-it-yourself, we'll help you build a solution that fits your goals and your budget.
Full One-on-one Coaching Engagements and Laser Coaching
Online Learning for Supervisory and Management Development
Teambuilding Sessions and Executive Retreats
Grab-N-Go Learning Kits and Facilitation Materials
Succession Planning and Talent Development Strategies


Build leadership capacity, improve culture, reduce turnover, resolve conflict, create high performing teams

Scale training programs, certify internal facilitators, provide engaging learning experiences, measure development impact

Understand your team, strengthen trust and teamwork, build accountability, achieve results through people

Navigate mergers/acquisitions, implement new systems, manage restructuing, drive culture, engage teams

Hi! I love creating strategic solutions and simple tools to help people ignite their passions, their teams, and their workplaces. I've spent the last 3 decades helping companies achieve their goals, first as a corporate gal at M&T Bank and then, serving people like you. Now, I spend my time coaching Human Resources, L&D, and business leaders to love their jobs. I'm a no-nonsense yet fun-loving coach and facilitator who loves to hiking the highest mountains and playing golf out of the deepest sand traps. I'd love to help you achieve your goals!

Hello! We might have already spoken, since I'm typically the person you speak with when you call our office, especially if I'm managing 360 degree feedback projects for your organization. It's my job to make sure our clients get the best service possible. I've had experience working in all kinds of places including an animal hospital and brewery in Buffalo, a private high school in New York City, Sugarbush Resort in Vermont, and Denali Park Resorts in Alaska. I can't wait to get to know more about your organization.
Our Approach:

We spend time with you learning about your needs, your culture, and your desired approach. Then, we'll customize full-service or do-it-yourself solutions to achieve your goals.

Whether you are screening job candidates, developing your team, or assessing your leaders, we'll help you choose the assessments and customize the training materials based on your organization's mission, vision, values, and key messages.

Engaging
We'll customize a leadership development program, teambuilding event, training class, or one-on-one coaching engagement that engages learners, instills habits that lead to success, and makes your job easier.

Learning
Use our micro-learning modules and virtual team activities to keep the learning alive, transform your culture, and cross one thing of your list!

We care about people and build positive, trusting relationships to help other unlock their personal potential.

We make someone say "wow" every day to improve their lives and the lives of those around them.

We understand others' needs and use our creativity to implement solutions that work for them.

We provide exceptional products and service. We love new adventures and never stop learning in order to be our best.

We create a friendly, open, and fun atmosphere that creates a bigger future for everyone.
Let's discuss your challenges and goals. No pressure, never a sales pitch - just an open conversation about how we can help.
Work Ignited
716-276-8005
8304 Main Street
Williamsville, New York 14221
Monday - Friday
8:30 - 5:00 Eastern Time

Explore our assessments for candidate screening, development, team building, succession planning, and more.

Together
Give the women in your organization the coaching, confidence, and connections they need to have successful careers and a fabulous lives.

Made Easy
Create an amazing learning experience
whether your team is
at the office, at home, or on the go.

Ignited
Be the best leader you can be
with this award-winning
learning opportunity.

Breakthrough
Create a workplace you love with our best-selling book, employee survey, and interactive team experience.

Conversations
Replace your archaic review process
with an online system to
guide GREAT conversations.







Quick Answer:
A good pre-employment assessment does eight things a resume and a good interview can’t do alone. It replicates the traits of your actual top performers, cuts the real cost of a bad hire, boosts retention and engagement, closes the gap between what a resume claims and what’s actually true, reduces bias, makes your hiring managers’ jobs dramatically easier, improves culture fit, and speeds up your hiring process instead of slowing it down.
If you’re still making most of your hiring decisions on a strong handshake and a good feeling, I get the instinct. It’s fast, and it feels personal. It’s also how a shocking number of expensive mistakes get made, quietly, one hire at a time, until an organization looks up and wonders why turnover is so high or why the team feels harder to manage than it should. Here’s what a real assessment actually buys you, and why each of these eight things compounds into something bigger than the sum of its parts.
I once worked with a client whose favorite interview question was, "sell me this pen." They'd hand the candidate a pen and expect them to eloquently regale them with the benefits of owning a 25 cent Bic. Listen, if they can convince you to buy a cheap pen, they can schmooze their way through the interview without every revealing potentially risky characteristics.
That's where a valid and reliable candidate screening assessment comes in. It will help you take a deeper dive under the surface of the AI-generated resume and the nice suit. Here are 8 reasons why.
Instead of guessing what a “great” employee for a role looks like, you can build a Performance Model based on the traits of the people already succeeding in it. Take your top performers’ assessment results, use them to define the target attributes, and suddenly you’re not hiring on a hunch, you’re hiring against evidence pulled straight from your own organization.
This matters more than it sounds like it should, because most hiring managers carry around an unspoken, unverified idea of what “great” looks like for a role, usually shaped by their own personal characteristics or preferences. A Performance Model replaces that mental picture with an actual pattern drawn from real performance data, which often surprises people. More than once, I’ve had a client discover their assumption about what made someone succeed in a role was flat wrong once the data was actually pulled together.
A 2025 CUNY School of Public Health report put the cost of a disengaged employee at $4,257 for a salaried non-manager, $10,824 for a manager, and $20,683 for an executive, and that’s before you factor in the cost of replacing them entirely. Separately, research cited by the Harvard Business Review found that 46% of new hires fail within 18 months, and 89% of those failures come down to attitude and interpersonal issues rather than a lack of technical skill. That’s the exact territory that tools like PXT Select are built to surface before you ever extend an offer.
This is where understanding motivational interests earns its keep, and it’s the piece most assessments don't explore. Someone can be fully capable of doing a job and have the right personality traits and still walk away within a year because the actual day-to-day work never interested them. Catching that mismatch before the hire, not six months into onboarding them, is one of the quieter but more valuable things a real assessment does.
A resume tells you what someone claims. An interview tells you how someone presents. Neither one reliably tells you how someone thinks, how they’ll behave under pressure, or what actually motivates them day to day. A candidate can be genuinely likable in an interview and still be a poor fit for the role’s actual demands, and plenty of candidates who interview nervously turn out to be exceptional once they’re actually doing the work. An assessment fills exactly that gap, which is why we’ve always been clear it should account for no more than a third of the final decision, not the whole thing. It’s a piece of the puzzle, not the whole picture.
Two candidates who interview completely differently, one polished and talkative, one quiet and understated, can be equally strong fits for a role, and an unstructured interview alone tends to reward the more comfortable talker regardless of actual fit. This isn’t a hypothetical concern. It’s one of the most well-documented weaknesses of relying on gut-feel interviewing alone, and it quietly filters out strong candidates who simply don’t perform well in a room. A standardized assessment scores everyone against the same scales and the same Performance Model, which means quieter, less naturally “interview-y” candidates finally get evaluated on substance instead of charisma, and it gives you a defensible, consistent record of why a decision was made, which matters more than most hiring managers realize until they need it.
This benefit gets overlooked constantly, and it shouldn’t. A good report doesn’t just hand a hiring manager a score, it hands them the actual interview questions to ask, tailored to that specific candidate’s results, along with what to listen for in the answer. Once someone’s hired, a Coaching Report picks up right where the selection report left off, giving a manager a clear playbook for getting a new employee ramped up fast instead of guessing at how to manage them for the first few months. Want to see a sample? Click here!
A Performance Model isn’t a machine for producing identical employees, and I want to be upfront about that because it’s a common (and fair) worry. You don't want cookie-cutter employees. Afterall, diversity is the spice of life!
Candidate screening tools are built to surface the handful of tendencies that tend to show up across your successful people, while leaving plenty of room for real variation everywhere else. I get into exactly how that works, and why diversity of thought and style is a feature, not a bug, in my post called, "Why a Performance Model is the Real Secret to Job Fit."
This is the objection I hear the most, and it’s backwards. If you choose the right tool, results are ready the moment the candidate finishes, no waiting around. And because you’re walking into the interview with real data on someone’s thinking style, behavior, and motivation, your interview and reference-check questions get sharper and more targeted immediately, instead of you fumbling through generic questions hoping something useful surfaces.
Here are answers to questions I often get asked about candidate screening assessments:
Will this protect me legally, or expose me to more risk? Used correctly, a validated, standardized assessment is one of the more defensible parts of your hiring process, not a liability. The key is using it as one input among several, never as the sole basis for a decision.
Is this realistic for a small business, or just for large companies with HR departments? Genuinely realistic for small businesses, even if you're just making one hire, and arguably more valuable there, since a bad hire hurts a 12-person company far more than it hurts a 12,000-person one.
Do candidates resent being asked to take an assessment? Most don’t, especially once they understand it’s a two-way street. A well-designed candidate experience includes explaining why you use it and sharing a their results with them as part of the onboarding process.
What if my gut has been right for years? It probably has been many times, but the few times you were off could have been real killers. The goal isn’t to replace your instincts, it’s to give them better information to work from.
Doesn’t adding an assessment just slow down my hiring process? It adds a step, but it removes far more time than it adds, since your interviews become faster and more targeted once you know what to actually ask.
Here's a tip if you use PXT Select. You aren't charged for the assessment until you actually run the report. So, you can have candidates answer the questionnaire at no charge. If you decide you like them during the interview, you can hop onto your computer, run their report, and see their traits while you're advancing them to the next step of the screening process.
Curious what disqualifies a candidate before you even get to the assessment stage? "6 Red Flags to Look for When Screening Job Candidates" is worth a read too, some of what it covers might surprise you.
Don’t keep making six-figure hiring decisions on a coin flip dressed up as intuition. There’s a better way, and it’s not complicated.
Want the bigger picture on where hiring is headed? Download “Building a Future-Ready Workforce,” a Wiley report on the trends shaping how organizations attract and keep the right people. No cost, just the research.
Stay Ignited!